The service team came out and cleaned up the pool, they were done in a flash, they are pet friendly. We have a big harmless outdoor dog, but we kept him inside for the time they took. They said I didn’t need the chemical treatment this time, and the guys also mentioned to me that they’d tell me when it was time. That gave the sense that they were honest and not trying to make a quick buck on me. All in all they are great and I plan on keeping them throughout the pool season.